“I am delighted with the work done for me by Dean Ottley Building Contractors Ltd.”
Throughout my dealings with Dean a number of things have characterised his and his colleagues’ approach:
- Promptness (he does what he says he’ll do in the timescale he says he’ll do it in);
- Craftsmanship (he does an excellent job to a very high standard);
- Cleanliness and tidiness (although the work he did for me involved all sorts of messy stuff like knocking down walls, building kitchen and so on, my house was tidy and immaculate when I returned to it each evening);
- Reliability (he gave quotations and stuck to them, even though occasionally things beyond his control happened);
- Professionalism (he knows exactly what he’s doing, supplies intelligent and comprehensible quotations and invoices, and was efficient in all his dealings with me);
- He was honest and trustworthy and generally ‘user friendly’ and I would recommend his company to anyone who wants a good job, done efficiently and to a high standard, at a reasonable price with the minimum of fuss.